Our happiness team is always here to assist.
Common queries answered
Frequently asked Questions
Once you place your order it may take around 9-15 working days to reach to you. Our processing time is given below after you order.
1st Day – Payment Verification
2nd-3rd Days – Designing and Printing
4th Day – Shipping and sending the tracking number
9th-15th day – Delivery
Before returning and exchanging a product please read our policy carefully. You can check our return and refund policy here.
You can change your shipping address until the product is shipped. Once the product is shipped and left the warehouse we are not able to change the shipping address.
to know more you can contact us by filling the form in this page.
Once your order is shipped we will send you a tracking number in the email. You can track your order using the given link in the email or you can track your order using Trackdog or Trackingmore website.
If you have any issue or query you can always contact us using our email address or Facebook page.
We can change the shipping address until the produce is shipped.
Once product left he warehouse we will not be able to change the shipping address.
You have to place a new order.
We ship almost every country in the world expect some.
If you need confirmation please contact us.
All countries in the USA and EU are supported.
We always try to bundle all the package of once customer.
But to save some shipping cost and provide you the product in less price we may send your parcel in different packages.
If you need to swap an item
Returns and Exchanges
You can read our full policy at our return and refund page.
If you received a wrong item then there are two cases.
- You order a wrong item – this is customer’s fault and no refund will be issued.
- We sent you a wrong item – New item will be shipped or you will get refunded.
If your order received damaged and not usable. Please click the picture of the order and email those photos to us. We will solve you issue as soon as possible.
If you need to return and item you have to contact us customer support centre. Please note that you have to pay the return shipping fees.
There are multiple channels to contact us. You can send us an email, Contact us on Facebook or you can simple send us a text on our phone number +1 501487 7907.
Yes, you can change or cancel an order until it is shipped. Once the order is shipped you will not be able to change or cancel it.
Yes, you can pre order any item.